Is it illegal to Overcharge for Shipping?
It turns out it is illegal to overcharge for shipping by online retailers. That is why recently multiple retailers have been hit with consumer class actions challenging their shipping fees.
Many are targeting this particular area within the online shopping experience to earn a higher profit margin. But, there’s established public policy that requires retailers to charge customers no more in shipping than the actual costs incurred.
Some retailers are not abiding by this policy, and some are going so far as operating multiple websites and charging different shipping fees for the same products. Which certainly can be perceived as deceptive selling practices aimed at taking advantage of consumers.
If you or someone you know have experienced excessive shipping costs that made you shake your head in wonder, then please contact us. Initial consultation with our class action attorneys is free.
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